Contact Us

Contact Us

For inquiries about Toshiba Science Museum, use the inquiry form below. Please read the following notes before making an inquiry.
For inquiries about products and services of Toshiba, please see Inquiry List.

For inquiries about our resources (collections), please read Images and Data Resources before making an inquiry.
We do not accept old Toshiba products.


Toshiba Science Museum
72-34 Horikawa-cho, Saiwai-ku Kawasaki-shi, Kanagawa 212-8585, Japan

About Inquiry Form

Personal data received from customers are encrypted and protected by SSL. You might not be able to use the inquiry form if your browser does not support SSL or if you access this website from a corporate network protected by a firewall.

Before making an inquiry, please read the following.

By sending your personal data, you are consenting to the following.

  • We use your personal data for the purpose of reply and information offer.
  • Our group companies or third party contractors may use the personal data to the extent necessary to carry out such purpose.
  • You can request us at any time to disclose, correct or delete your personal data on you that we retain.
  • You can withhold disclosing your personal data to us at your option, but in such case, please note that we may not be able to offer you our services.
  • For more details, please refer to Toshiba Corporation's Privacy Policy.
  • Children under 16 years old are requested to make an inquiry after receiving the consent of their parents or guardians.
  • For inquiries received on Sundays, Mondays, or during company holidays, we will reply the next working day.

Images and Data Resources

We provide digital images or data related to our collection free of charge for use in educational or academic materials, subject to agreement to the following terms of use.

  1. Do not use for any purposes other than that specified in the request. If you wish to use images or data for secondary purposes, please reapply.
  2. All responsibility for use lies with the User. Toshiba Science Museum does not accept any responsibility for resolving any conflict that may arise between you and a third party, or for any damages you may cause to a third party.

Please note:

  • It takes around two weeks from receipt of an inquiry to completion of the approval process and provision of the image(s) or data.
  • We may not be able to meet some requests, and it may take longer to consider a request, depending on the contents. Please make sure you factor this into the timing of any inquiry.